Monitoring - Stax deployed a fix for this overnight and are currently monitoring for further issues. If any of your users are still experiencing issues, please raise a support case following via the console.
Mar 19, 2024 - 10:33 AEDT
Identified - We have identified the issue and are currently working on deploying a fix.
Mar 15, 2024 - 17:14 AEDT
Investigating - The Stax team is currently investigating reports from some users experiencing failures when attempting to log into stax2aws
Mar 15, 2024 - 12:14 AEDT
You may experience the following interruptions during the maintenance:
~ 5 minutes - intermittent authentication errors
These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.
We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.
You may experience the following interruptions during the maintenance:
~ 5 minutes - intermittent authentication errors
These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.
We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.
You may experience the following interruptions during the maintenance:
~ 5 minutes - intermittent authentication errors
These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.
We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.