All Systems Operational

About This Site

Here is where you can get updates on how our systems are doing.

If you are experiencing any issues with Stax, don't hesitate to get in touch.

AU1 Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
Python SDK ? Operational
Public Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Compliance Module Scheduled Maintenance Apr 10, 2024 17:00-18:00 AEST
Stax will be performing a planned upgrade to our Compliance module. There will be no impact on your ability to log in to Stax.

Start Time: Wednesday 10th April 2024 17:00 AEST
End Time: Wednesday 10th April 2023 19:00 AEST
Window: 2 Hours

During the maintenance window, users may experience delays in receiving their compliance results.

The upgrade to the Compliance module is designed to improve overall system reliability.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Posted on Mar 28, 2024 - 16:33 AEDT
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024
Completed - The scheduled maintenance has been completed.
Mar 26, 14:39 AEDT
Verifying - Verification is currently underway for the maintenance items.
Mar 26, 14:24 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 14:00 AEDT
Scheduled - Stax will be performing planned maintenance over an hour, during this time, you may experience some disruption to service.

Start Time: Tuesday 26th March, 14:00 AEDT
End Time: Tuesday 26th March, 15:00 AEDT

You may experience the following interruptions during the maintenance:

~ 15 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team

Mar 22, 10:22 AEDT
Completed - The scheduled maintenance has been completed.
Mar 26, 10:45 AEDT
Verifying - Verification is currently underway for the maintenance items.
Mar 26, 10:41 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:00 AEDT
Scheduled - Stax will be performing planned maintenance over an hour, during this time, you may experience some disruption to service.

Start Time: Tuesday 26th March, 10:00 AEDT
End Time: Tuesday 26th March, 11:00 AEDT

You may experience the following interruptions during the maintenance:

~ 15 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team

Mar 22, 10:19 AEDT
Mar 25, 2024
Completed - The scheduled maintenance has been completed.
Mar 25, 22:14 AEDT
Verifying - Verification is currently underway for the maintenance items.
Mar 25, 22:07 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:00 AEDT
Scheduled - Stax will be performing planned maintenance over two hours, during this time, you may experience some disruption to service.

Start Time: Monday 25th March, 21:00 AEDT
End Time: Monday 25th March, 23:00 AEDT

You may experience the following interruptions during the maintenance:

~ 15 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team

Mar 22, 10:15 AEDT
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Resolved - This is now resolved.
If any users are still experiencing issues, please raise a support case in the console.

Mar 20, 15:05 AEDT
Monitoring - Stax deployed a fix for this overnight and are currently monitoring for further issues. If any of your users are still experiencing issues, please raise a support case following via the console.
Mar 19, 10:33 AEDT
Identified - We have identified the issue and are currently working on deploying a fix.
Mar 15, 17:14 AEDT
Investigating - The Stax team is currently investigating reports from some users experiencing failures when attempting to log into stax2aws
Mar 15, 12:14 AEDT
Mar 19, 2024
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024