Stax will be performing a planned upgrade to our Compliance module. There will be no impact on your ability to log in to Stax.
Start Time: Wednesday 10th April 2024 17:00 AEST End Time: Wednesday 10th April 2023 19:00 AEST Window: 2 Hours
During the maintenance window, users may experience delays in receiving their compliance results.
The upgrade to the Compliance module is designed to improve overall system reliability.
We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.
To be kept informed of updates, please subscribe @ https://status.staxapp.cloud Posted on
Mar 28, 2024 - 16:33 AEDT
You may experience the following interruptions during the maintenance:
~ 15 minutes - intermittent authentication errors
These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.
We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.
You may experience the following interruptions during the maintenance:
~ 15 minutes - intermittent authentication errors
These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.
We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.
You may experience the following interruptions during the maintenance:
~ 15 minutes - intermittent authentication errors
These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.
We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.
Resolved -
This is now resolved. If any users are still experiencing issues, please raise a support case in the console.
Mar 20, 15:05 AEDT
Monitoring -
Stax deployed a fix for this overnight and are currently monitoring for further issues. If any of your users are still experiencing issues, please raise a support case following via the console.
Mar 19, 10:33 AEDT
Identified -
We have identified the issue and are currently working on deploying a fix.
Mar 15, 17:14 AEDT
Investigating -
The Stax team is currently investigating reports from some users experiencing failures when attempting to log into stax2aws
Mar 15, 12:14 AEDT