Elevated error rates for account actions in AU1

Incident Report for Stax Cloud

Resolved

This incident has been resolved.

Posted Sep 17, 2021 - 11:24 AEST

Update

We have identified the issue, and a fix has been implemented. There should be no further errors during account creation or modifications.

Posted Sep 17, 2021 - 11:18 AEST

Update

We are continuing to investigate this issue.

Posted Sep 17, 2021 - 10:11 AEST

Update

We are continuing to investigate this issue.

Posted Sep 17, 2021 - 10:01 AEST

Investigating

We are currently experiencing an elevated error rate for actions performed against Accounts in the AU1 region.

While we continue to investigate, please consider postponing any account creation or renaming at this time.

Posted Sep 17, 2021 - 09:58 AEST

This incident affected: AU1 (Stax AWS Account Hardening).