Elevated Error Rate for Identity Services
Investigating - We are currently investigating an elevated error rate for Identity Services.
Feb 20, 2025 - 14:55 AEDT

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Here is where you can get updates on how our systems are doing.

If you are experiencing any issues with Stax, don't hesitate to get in touch.

Uptime over the past 90 days. View historical uptime.
AU1 Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
Python SDK ? Operational
Public Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 21, 2025

No incidents reported today.

Feb 20, 2025
Stax Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 20, 22:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:00 AEDT
Scheduled - Stax will be performing planned maintenance over 5 hours, during this time, you may experience some disruption to service.

Start Time: Monday 20th February, 17:00 AEDT
End Time: Monday 20th February, 22:00 AEDT
Window: 5 Hours

You may experience the following interruptions during the maintenance:

~ 30 minutes - intermittent errors within this time period

These system updates and upgrades are designed to improve overall system reliability.

We appreciate your patience and understanding. For additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team
Feb 20, 15:32 AEDT
Feb 19, 2025

No incidents reported.

Feb 18, 2025
Stax Scheduled Maintenance (EU1)
Completed - The scheduled maintenance has been completed.
Feb 18, 08:59 AEDT
Scheduled - Stax will be performing planned maintenance over four hours, during this time, you may experience some disruption to service.

Start Time: Tuesday 18th February, 12:00PM AEDT (Tuesday 18th February, 2:00AM CEST)
End Time: Tuesday 18th February, 2:00PM AEDT (Tuesday 18th February, 4:00AM CEST)
Window: 2 Hours

You may experience the following interruptions during the maintenance:

~ 5 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team
Jan 21, 15:05 AEDT
Stax Scheduled Maintenance (AU1)
Completed - The scheduled maintenance has been completed.
Feb 18, 08:59 AEDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 18, 08:58 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 05:00 AEDT
Scheduled - Stax will be performing planned maintenance over four hours, during this time, you may experience some disruption to service.

Start Time: Tuesday 18th February, 6:00PM AEDT
End Time: Tuesday 18th February, 10:00PM AEDT
Window: 4 Hours

You may experience the following interruptions during the maintenance:

~ 5 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team
Jan 21, 15:15 AEDT
Stax Scheduled Maintenance (US1)
Completed - The scheduled maintenance has been completed.
Feb 18, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 03:00 AEDT
Scheduled - Stax will be performing planned maintenance over four hours, during this time, you may experience some disruption to service.

Start Time: Tuesday 18th February, 3:00PM AEDT (Monday 17th February, 9:00PM MST)
End Time: Tuesday 18th February, 5:00PM AEDT (Monday 17th February, 11:00PM MST)
Window: 2 Hours

You may experience the following interruptions during the maintenance:

~ 5 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team
Jan 21, 15:11 AEDT
Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

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