All Systems Operational

About This Site

Here is where you can get updates on how our systems are doing.

If you are experiencing any issues with Stax, don't hesitate to get in touch.

AU1 Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
99.9 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
99.9 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
99.9 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
Python SDK ? Operational
Public Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Stax Scheduled Maintenance Sep 17, 2024 08:00-08:30 AEST
Stax will be performing planned maintenance over 30 minutes, during this time, you may experience some disruption to service.

Start Time: Thursday 17th September, 08:00 AEST
End Time: Thursday 17th September, 08:30 AEST

You may experience the following interruptions during the maintenance:

~ 5 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team

Posted on Sep 06, 2024 - 08:35 AEST
Stax Scheduled Maintenance (EU1) Sep 23, 2024 12:00-14:00 AEST
Stax will be performing planned maintenance over two hours, during this time, you may experience some disruption to service.

Start Time: Monday 23rd September, 12:00PM AEST (Monday 23rd September, 4:00AM CEST)
End Time: Monday 23rd September, 2:00PM AEST (Monday 23rd September, 6:00AM CEST)
Window: 2 Hours

You may experience the following interruptions during the maintenance:

~ 5 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team

Posted on Aug 26, 2024 - 09:22 AEST
Stax Scheduled Maintenance (US1) Sep 23, 2024 15:00-17:00 AEST
Stax will be performing planned maintenance over two hours, during this time, you may experience some disruption to service.

Start Time: Monday 23rd September, 3:00PM AEST (Sunday 22nd September, 11:00PM MDT)
End Time: Monday 23rd September, 5:00PM AEST (Monday 23rd September, 1:00AM MDT)
Window: 2 Hours

You may experience the following interruptions during the maintenance:

~ 5 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team

Posted on Aug 26, 2024 - 09:25 AEST
Stax Scheduled Maintenance (AU1) Sep 23, 2024 22:00 - Sep 24, 2024 02:00 AEST
Stax will be performing planned maintenance over four hours, during this time, you may experience some disruption to service.

Start Time: Monday 23rd September, 10:00PM AEST
End Time: Tuesday 24th September, 2:00AM AEST
Window: 4 Hours

You may experience the following interruptions during the maintenance:

~ 5 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team

Posted on Aug 26, 2024 - 09:27 AEST
Past Incidents
Sep 16, 2024

No incidents reported today.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Resolved - This incident has been resolved.
Sep 5, 07:19 AEST
Monitoring - Stax has identified an issue impacting the ingestion of some customers August cost data.
A fix has been identified and deployed, and we are monitoring it as it progresses.
We expect there to be delays in data as processing catches up.

Sep 4, 15:50 AEST
Sep 4, 2024
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.