All Systems Operational

About This Site

Here is where you can get updates on how our systems are doing.

If you are experiencing any issues with Stax, don't hesitate to get in touch.

Uptime over the past 90 days. View historical uptime.
AU1 Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Management Console Operational
90 days ago
99.98 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
99.86 % uptime
Today
Rules Engine Operational
90 days ago
100.0 % uptime
Today
Stax Networking Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
99.88 % uptime
Today
Rules Engine Operational
90 days ago
100.0 % uptime
Today
Stax Networking Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
99.88 % uptime
Today
Rules Engine Operational
90 days ago
100.0 % uptime
Today
Stax Networking Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads Operational
90 days ago
100.0 % uptime
Today
Python SDK ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 16, 2021

No incidents reported today.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Stax Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 23:48 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:00 AEDT
Scheduled - Stax will be performing planned maintenance over four hours, during this time, you may experience some disruption to service.

Start Time: Wednesday 13th Oct, 21:00 AEDT
End Time: Thursday 14th Oct, 01:00 AEDT

You may experience the following interruptions during the maintenance:

- intermittent authentication errors
- account creation and user/group management operations may not function during the maintenance window

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team
Oct 6, 18:02 AEDT
Issues with moving Accounts between Account Types
Resolved - The fix has been deployed successfully in all regions, and all issues caused by this incident have been remediated.
Oct 13, 20:11 AEDT
Monitoring - A fix for this issue has been deployed in all regions. We are monitoring the progress of this fix as well as remediating any issues that may have been caused by this incident.
Oct 13, 19:01 AEDT
Identified - We have identified the issue and are working on a resolution.

We recommend that customers refrain from moving Stax Accounts between Account Types at this time.

No other actions are affected.
Oct 13, 18:00 AEDT
Investigating - We are investigating an elevated error rate when Stax Accounts are moved between Account Types.

We recommend that customers refrain from moving Stax Accounts at this time.

No other actions are affected.
Oct 13, 17:17 AEDT
Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021
Elevated error rates for Stax AWS Account creation
Resolved - This incident has been resolved.
Oct 9, 00:09 AEDT
Monitoring - This issue is now resolved, and accounts are being successfully created. However, please be advised that account creation activities may take longer than usual.

We will continue to monitor the Stax AWS Account creation process closely over the next 24 hours.
Oct 9, 00:09 AEDT
Update - We are continuing to investigate this issue.
Oct 8, 19:45 AEDT
Update - We are continuing to investigate this issue.
Oct 8, 16:52 AEDT
Investigating - We are currently experiencing an elevated error rate with the Stax AWS Account creation process.

While we continue to investigate, please consider postponing any account creation actions at this time.
Oct 8, 16:03 AEDT
Oct 8, 2021
Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.

Oct 3, 2021

No incidents reported.

Oct 2, 2021

No incidents reported.

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