All Systems Operational

About This Site

Here is where you can get updates on how our systems are doing.

If you are experiencing any issues with Stax, don't hesitate to get in touch.

Uptime over the past 90 days. View historical uptime.
AU1 Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
99.98 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
99.98 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Stax AWS Account Hardening ? Operational
90 days ago
99.98 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Stax Networking ? Operational
90 days ago
100.0 % uptime
Today
Cost & Compliance ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
Workloads ? Operational
90 days ago
100.0 % uptime
Today
Python SDK ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Stax Scheduled Maintenance May 25, 21:00 - May 26, 01:00 AEST
Stax will be performing planned maintenance over four hours, during this time, you may experience some disruption to service.

Start Time: Wednesday 25th May, 21:00 AEST
End Time: Thursday 26th May, 01:00 AEST

You may experience the following interruptions during the maintenance:

~ 10 minutes - intermittent authentication errors

These system updates and upgrades are designed to improve overall system reliability. There will be no impact to workloads or services within your AWS Accounts, and users who are already logged into the Stax customer console will remain logged in and able to operate.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team
Posted on May 18, 13:20 AEST
Past Incidents
May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Stax Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 00:04 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:01 AEST
Scheduled - Stax will be performing planned maintenance on our Compliance module over eight hours. During this time, you may experience some disruption to service.

Start Time: Wed 11th May, 21:00 AEDT
End Time: Thursday 12th May, 05:00 AEDT

You may experience the following interruptions during the maintenance:
~ 2 hours - Rules service and account compliance scores unavailability. The collection of Compliance data will be delayed during this period.

These system updates and upgrades are designed to improve overall system performance and reliability.

We appreciate your patience and understanding. If you have any additional questions, please contact Stax Support by opening a case through your Stax Console or emailing support@stax.io.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team
Apr 28, 10:01 AEST
May 11, 2022
May 10, 2022
Delays in processing April Cost data
Resolved - This incident has been resolved.
May 10, 09:12 AEST
Update - Data for most customers is up to date, and we expect the rest of the data to be processed over the next few hours. We'll continue to monitor data processing as it progresses.
May 4, 16:26 AEST
Update - Fixes have been deployed to resolve the data processing issue. We're monitoring as Stax catches up with the processing backlog.
May 4, 10:44 AEST
Update - We are continuing to experience data processing delays for some customers, and customers may notice that the delivery of May data is delayed.
May 3, 10:39 AEST
Update - Work continues on the resolution, but customers can expect delays in Cost data appearing in Stax over the weekend as we continue to process through the backlog.
Apr 29, 13:14 AEST
Update - We're continuing to monitor the data processing as it progresses.
Apr 28, 18:09 AEST
Monitoring - A fix has been identified and deployed, and we are monitoring it as it progresses. We expect there to be delays in data as processing catches up.
Apr 27, 15:54 AEST
Investigating - We are currently experiencing delays in processing April cost data. Customers may experience a delay in cost data appearing in Stax.

We are actively investigating this issue and will post updates as our investigation progresses.
Apr 27, 11:12 AEST
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

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