Stax Scheduled Maintenance (AU1)

Scheduled Maintenance Report for Stax Cloud

Completed

The scheduled maintenance has been completed.

Posted Jun 03, 2024 - 23:13 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 03, 2024 - 22:00 AEST

Scheduled

Stax will be performing planned maintenance to our data persistence layer over a 2 hour period, during this time, you will experience disruption to service.

Start Time: Monday 3rd June, 10:00PM AEST
End Time: Tuesday 4th June, 12:00AM AEST
Window: 2 Hours

You may experience the following interruptions during the maintenance:

~ 60 minutes - persistent errors with the Stax Console and Stax API

During this time the Stax Console will be unavailable. If you require access to your AWS Accounts without the Stax Console, please refer to the following documentation:

For web access, please follow the steps in https://support.stax.io/hc/en-us/articles/4518447950479-Access-Stax-managed-AWS-Accounts-if-Stax-is-Unavailable.
For CLI access, please use stax2aws. Refer to https://support.stax.io/hc/en-us/articles/4428445276943-About-stax2aws for more details.

We appreciate your patience and understanding. For additional questions prior to the maintenance window, please contact Stax Support by opening a case through your Stax Console.

To contact Stax Support during the maintenance window, please see https://support.stax.io/hc/en-us/articles/4443377429647-Raise-a-Support-Case#if-you-cannot-raise-a-case.

To be kept informed of updates, please subscribe @ https://status.staxapp.cloud

Thanks
The Stax Team

Posted May 02, 2024 - 15:46 AEST

This scheduled maintenance affected: AU1 (API, Management Console, Stax AWS Account Hardening, Stax Networking, Workloads).